Officejet 8500 Blinking and Power Off and Power on Again

How many times has this happened to you? You're minding your own business on your laptop, then suddenly the computer informs yous the battery is nigh expressionless. You lot then have to rush to observe your charger and plug it in before everything goes dark.

In one case the ability is connected, you should be good to become, but sometimes you lot plug in the AC adapter, and you get nothing. No glowing lights, no brightened display, and no "bombardment charging" icon in the corner. What could be incorrect?

There are numerous ways to take intendance of your battery, but betwixt the wall outlet and your estimator there are several things that tin fail. Some are easy to fix yourself with a software tweak or a new bombardment, but other problems may require a visit to a repair shop, or even a total-diddled system replacement.

Knowing which is which tin relieve yous hours of frustration and hundreds of dollars in repairs. By taking an within-out approach, you tin can apace narrow down where the problem originates and notice the nigh economical solution. Here'south how to troubleshoot the issue.

Our Summit-Rated Windows Laptops

Are You Plugged In?

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It sounds silly, merely you need to brand sure the laptop is really plugged in. This is a major reason a calculator may not even start. No software tweak or hardware repair can make a disconnected laptop magically power on. So before y'all practice anything else, ensure that the Ac outlet and laptop plugs are firmly seated.

Check the Air conditioning adapter brick and verify that any removable cords are fully inserted. Adjacent, make sure the battery is properly seated in its compartment, and that there is nothing wrong with either the battery or laptop contact points.

Finally, discover out whether or not the trouble fifty-fifty has anything to practise with the laptop at all. Attempt plugging the power cord into a unlike outlet to see if you've got a short or a blown fuse. If it's plugged into a surge protector or power strip, have information technology out and plug it directly into the wall.

At this point, if it still doesn't work, we've determined that information technology's not just user error causing the trouble. There is a real issue with powering the laptop; now information technology's simply a matter of figuring out where the trouble may be. That begins with eliminating where it isn't. We'll beginning with the near mutual and piece of cake-to-accost issues.

Lose the Bombardment

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First, check the integrity of the battery. If your laptop comes with a removable battery, take information technology out, and hold the power push button downwardly for most xv seconds to bleed any residuum power from the device. Then, with the battery still removed, plug in the ability cablevision and turn the laptop on.

If the laptop powers on properly, that means the power adapter is working properly and the problem is likely a bum battery. Y'all can e'er re-install the battery and effort again—maybe the battery was just poorly seated.

If your laptop doesn't have a visible battery compartment on the lesser, it may be built into the laptop (like well-nigh Macs are), and you'll either accept to open it up yourself or accept it to a repair specialist to test the battery.

Brand Sure You lot're Using the Right USB-C Port

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USB-C is a pop cross-platform standard for connecting peripherals, transferring information, and charging your battery. The new standard allows for thinner devices, but might also cause some confusion. Some manufacturers have opted to make certain USB-C ports information-just, and then they won't charge your device.

In some cases, yous may find a device with ii USB-C ports: one that tin can be used for charging or information transfer, and one that is just designated for data transfer. If you run across a not-charging issue, make sure y'all are continued to the correct USB-C port. Y'all may even be able to see a little icon on the side that indicates which port is meant for charging.

Is Your Charger Powerful Enough?

Similarly, just because a power adapter fits into your laptop'southward charging port doesn't hateful it's powerful enough to charge your computer. This goes for whatsoever type of charger, simply information technology'south an peculiarly common trouble with laptops that charge over USB-C—you tin can technically plug in whatever USB-PD charger, merely some may have too low a wattage to properly accuse.

Check the wattage of the charger that came with your laptop—if it came with a 45W charger, y'all'll probably want to stick with a 45W charger (or higher) to ability information technology, and so on. A lower-wattage charger might continue the battery from draining while you use it, but it won't be enough to charge it any higher. If information technology does manage to recharge your computer, it will practise and then much slower than usual. If you're going to employ a tertiary-party USB-C charger, try to use ane that's been certified by the USB-IF.

For laptops that don't charge over USB-C, I generally recommend sticking with the manufacturer's official charger. Cheap, no-brand chargers can exist depression quality or fifty-fifty dangerous, so if you have one of those, endeavor charging with the laptop's official charger instead.

Breaks, Burnouts, and Shorts

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Feel along the length of the power cord, bending and flexing as you go, to bank check for any kinks or breaks. Bank check the ends for any broken connections, such every bit plugs pulling loose or spots that may have gotten chewed past a pet or caught in a vacuum cleaner.

Inspect the Air conditioning brick. Is it discolored? Are any parts warped or expanded? Requite information technology a sniff—if information technology smells similar burnt plastic, that'due south likely where the trouble lies. Y'all may need to replace the power connector. Contact the manufacturer and see if they'll transport you a new one nether warranty. (Or, barring that, if they'll sell yous one direct.)

Cheque the Connector

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When you plug in the laptop's power connector, the connexion should be fairly solid. If there's grit or other buildup within the jack, it may not be able to make a clean connexion. Endeavour cleaning out the jack with a toothpick, and plugging in once more.

In more extreme cases, you may find the jack is wobbly or loose, or gives when information technology should stay house. This could mean the ability jack has broken inside the chassis, and you'll need to take your computer to a repair shop (or, if you lot're comfortable opening it up, doing some at-home repairs).

Beat the Heat

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Batteries are susceptible to heat, so if your laptop is overheating, that could crusade a problem. As the temperature rises, the bombardment sensor may misfire, telling the arrangement that the battery is either fully charged or missing completely, causing the charging issues. You may even find that your arrangement shuts down to prevent overheating a bombardment and causing a fire.

These problems become far more likely when dealing with older laptops, which have lower-quality cooling than more than modern devices—or if you lot tend to utilize the laptop on the couch or in bed, which can cake the cooling vents. Turn the system off, requite it some time to cool downwards, and take a moment to make certain the air vents are complimentary of dust and unobstructed past blankets.

Cheque Your Settings in Windows or macOS

In Windows 10, open the Start carte du jour and search for "Ability & Sleep Settings," then click the Boosted power settings link. (On older versions of Windows, open the Control Panel and search for "Ability Options.") Click Change Plan Settings and visually check that all are properly set.

Be on the lookout for incorrect settings for the battery, brandish, and slumber options. For example, your battery settings may cause problem if you prepare the calculator to shut downward when the battery level drops too low or set the low battery level at likewise high a pct.

You can also assign actions like sleep and shut down when your lid is closed or the power button is pressed. If these settings have been changed, it's easy to suspect a ability malfunction even though there'southward no physical problem with the battery or charging cable. The easiest style to make sure that your settings aren't causing issues is to restore the ability profile to default settings.

Mac users can open up System Preferences > Energy Saver, then review your preferences. Mac settings are adjusted with a slider, letting you select the amount of fourth dimension the figurer tin sit idle until it goes to sleep. If the interval is too brusk, yous might doubtable battery issues when settings are the true culprit.

Don't forget to check these settings for both battery ability and wall ability. You lot may want to revert back to the default settings to encounter if a change in settings is causing the problem.

Update Your Drivers

Open the Offset menu and search for "Device Manager." Under Batteries, yous should see a few items: unremarkably one for the charger and one listed as Microsoft ACPI Compliant Control Method Bombardment, though there may be others. Right-click each item and choose Update Commuter.

One time the drivers are all upward to date, reboot the laptop and plug it in again. If this doesn't resolve the problem, y'all may want to download the latest drivers from the manufacturer'due south website. You can also effort uninstalling Microsoft ACPI Compliant Control Method Battery completely and rebooting, which should prompt Windows to reinstall the commuter from scratch.

On a Mac, you'll need to try resetting the System Direction Controller (SMC). For laptops with removable batteries, this is as simple as shutting downwards power, removing the bombardment, disconnecting power, and pressing the power button for v seconds. Reinsert the battery, connect power, and fire up the laptop.

For newer Macs with batteries sealed into the chassis, shut down the reckoner but go out the power adapter connected. With the power off, press and hold the power push button while pressing Shift + Control + Selection on the left-hand side of the keyboard. Release the keys and power button simultaneously, and so attempt to power on the laptop.

Bandy Out the Cord and Battery

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If the above software tricks don't work, and you aren't able to prepare the trouble with the parts you have on hand, you may accept to buy a new battery or ability adapter (which i will depend on what yous were able to narrow down with the to a higher place troubleshooting steps).

Y'all may be able to find a replacement power cable or battery on Amazon, simply over again, brand sure it's a legitimate part from the original manufacturer. Using third-party replacements for the existent thing is never recommended, specially when it comes to power.

Your best bet is to contact the manufacturer straight and gild a replacement role, if you lot can. It will exist a little more expensive, but y'all'll know you're getting a quality component.

Problems Inside

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When all of your options are wearied—you've tried other power cables and batteries, checked and rechecked your settings, fixed any potential software bug—the problem is likely found inside the automobile. This is probably a good time to contact tech support.

Several internal parts tin can cause issues when they malfunction or neglect. Common culprits include a faulty motherboard, damaged charging circuits, and malfunctioning bombardment sensors. Your item make and model of laptop volition likely accept its own unique problems, and a seasoned tech support operator will have seen all of them.

The person you talk to will likely walk you through many of the steps outlined to a higher place, only will also be aware of software and hardware issues specific to your configuration, such as what bits of hardware commonly fail.

Like a sick person consulting a doctor, internal problems require a specialist. Contact your manufacturer about what repair options are covered under your warranty, or retrieve a local calculator repair shop.

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Source: https://www.pcmag.com/how-to/what-to-do-if-your-laptop-is-plugged-in-but-not-charging